Desktop Motor Engineer

Car Industry
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Desktop Motor Engineer - Cardiff

Salary: £Competitive

The Company

Our client is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services. Our client pride themselves on their professionalism and expertise, delivering a first class service which is highly rated by their clients. Winners at the British Insurance Awards 2018

The Role

Due to the expansion of their team an exciting opportunity has arisen to recruit a Desktop Motor Engineer to support the Claims Department. Working within the Cardiff office the successful applicant must be responsible in supporting the engineering team to provide operational management of the claims spend and delivering exceptional quality of service to our customers.

Your role will be to ensure that modern day motor vehicles, which are subject to a motor accident claim, are repaired to their pre-accident condition by using the most appropriate repair methods at the correct cost, or correctly valuing and categorising vehicles if they are deemed beyond economical repair.

Role Responsibilities:

In depth knowledge of modern day motor vehicle repair, methodology and complexity and modern private and commercial body repair markets

Able to Negotiate and agree correct repair methodology ensuring costs are accurate.

You will liaise directly with customers, both internal and external, to ensure claims are fulfilled in line with the demands of each customer.

Negotiate total loss settlements with policyholders and third party customers

Work to agreed timescales and business parameters.

You will have a deep understanding of the new ABI vehicle salvage categorisation Code of Practice.

Self-motivated and capable of working on your own initiative as well as part of a team

Ability to make independent decisions

Essential Skills - Requirements:

Accredited to ATA standards of work, or working towards accreditation.

Experienced in vehicle construction and repair techniques

An understanding of Bodily Injury and Liability claims

Competent understanding of insurance principals

Competent in the use of repair Estimating Systems (Audatex)

Desirable Requirements:

Institute of Automotive Engineer Assessors Corporate membership

Corporate Membership of the Institute of the Motor Industry desired but not essential.

Technical qualifications include serving a recognised motor trade apprenticeship and gaining C-G or NVQ level 3 in automotive engineering.

ATA VDA Accreditation


Healthcare, Pension, plus other superb benefits you would expect from a global organisation.

Applicants who are successful at interview will be, as part of pre-employment screening.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies - Employment Businesses Regulations 2003.

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