Product Advisor

Banking, Finance & Insurance
18000-22000 Per Annum
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Product Advisor - Shrewsbury

Salary: £18k - (OTE 22k)

The Company

Our client is rapidly becoming a competitive force in the consumer insurance market with tens of thousands of policyholders nationwide protected by their products. Our client wants to put their customers at the heart of everything they do, by offering simple, clear and affordable insurance policies from reputable underwriters that consumers can trust.

The Role

Product Advisors form the customer facing side of the new business team; using the organization's contact centre system, PAS, advisors make contact with potential customers and establish their suitability and eligibility for products from the organization's portfolio, and proceed to arrange products where suitable demands and needs have been identified.

Role Responsibilities

Make contact with potential customers, evaluate suitability for products and make recommendations based on this evaluation.

Set up products for customers in line with their demands and needs.

Utilize the in-house technology platform to follow structured process and/or scripts.

Act in a compliant manner whilst advising on products, following the guidance given.

Employ the highest ethical standards, focusing on good customer outcomes.

Attend regular review and training sessions.

Meet KPI requirements.

Execute instructions given by team leader and new business manager

Where unsure, to raise queries about appropriate practice with the team leader or, if unavailable, the new business manager.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies - Employment Businesses Regulations 2003.

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